And great digital experiences are built on a deep understanding of your customer’s needs, behaviours and expectations.
Using a set of industry-standard criteria and principles we can take a fresh look at your digital experience, identifying where there may be gaps and opportunities for improvements.
Great digital experiences are built on a deep understanding of your customer’s needs, behaviours and expectations. Uncover rich insights to provide moments of great value to your customers.
Bring together your amazing team of subject matter experts with customers and co-create meaningful digital experiences to solve their biggest problems.
For us, this means taking the time to understand your brand.
We can’t help it – we’re curious and inquisitive at heart, and fascinated by how brands have shaped our lives (and society) over time. We’re excited not only by how brands deliver and measure value (see our approach to customer experience and service design), but also how a brand can be communicated through the visual and interactive layers of digital experiences. It’s more than a ‘look and feel’ for us, but how does each and every detail of a digital touchpoint help tell your brand story?
At Atomix, we use our branding, visual and user interface design capability to:
The lab is a versatile space easily adapted for a range of customer research and product innovation activities, including one-on-one usability testing, in-depth interviews, competitive testing, studies in simulated user environments, design thinking and innovation workshops.
Our lab is also flexible and mobile, enabling us to bring our research and testing facilities to you or to your customer’s location.
Talking to the right participants is key to success in user research. We work with some of Australia’s leading recruiters to ensure we engage the right user profiles and personas for your unique project. We can manage the recruiting, scheduling, and incentives for all participants on your behalf.
Atomix develops innovative solutions to complex business challenges.
We’ll work with you to understand your business challenges through up-front research with your customers and stakeholders. We’ll validate and refine solutions along the way using an iterative design process. You won’t get big fluffy documents from us – but you will get rich, valuable insights and recommendations through a collaborative, consultative process.
Contact our UX team to discuss your needs, ask any questions and uncover the critical problems facing your users.
© 2022 Atomix web & creative studio