By understanding your business and your customers’ challenges and goals, we uncover the most critical problems that we must solve.
Take Uber, for example. The traditional taxi experience includes slow response times, difficult booking systems, and the endless battle to split fares or pay at the end of the trip.
Uber simplified the booking process, made paying for the trip as easy as the press of a button, and empowered drivers to increase their success through a user rating system. Uber took over the taxi industry in a perfect storm, with customers singing their praises to anyone who’ll listen.
Usability Testing & User Research
Wireframe & Prototype Development
User Interface Design
UX Audits & Heuristic Reviews
Collaborative Ideation & Design
The lab is a versatile space easily adapted for a range of customer research and product innovation activities, including one-on-one usability testing, in-depth interviews, competitive testing, studies in simulated user environments, design thinking and innovation workshops.
Our lab is also flexible and mobile, enabling us to bring our research and testing facilities to you or to your customer’s location.
Talking to the right participants is key to success in user research. We work with some of Australia’s leading recruiters to ensure we engage the right user profiles and personas for your unique project. We can manage the recruiting, scheduling, and incentives for all participants on your behalf.
atomix develops innovative solutions to complex business challenges.
We’ll work with you to understand your business challenges through up-front research with your customers and stakeholders. We’ll validate and refine solutions along the way using an iterative design process. You won’t get big fluffy documents from us – but you will get rich, valuable insights and recommendations through a collaborative, consultative process.
© 2018 atomix web & creative studio